Testimonials

Below please find written testimonials from some of our clients.  The testimonial appears below the provider's name and contact information.

To see a complete list of more than 65 references whom you are welcome to contact, click here.

  I signed on with MBP in March, 2003.  Steve got money rolling in from 2002 pending accounts within 3-4 weeks, and was very thorough in letting me know what was delinquent in order to send in all claims to be reimbursed immediately.  Now moneys for claims sent in are received 2-3 weeks from date of service.  He is faster and more efficient than I in getting paperwork processed, and excellent in letting me know if I was incomplete in any of the info I provide to him.

  I switched from another billing service to MBP because I was not receiving money for claims sent in.  Additionally, a fee per claim rather than a percentage of collections help you keep better tabs on your expected expenses.  I would never switch to another billing service.  In fact, I am so pleased with his services that I prepaid for 5000 claims.  I can't envision running my practice without MBP. 

  Steve is super quick in processing claims, great in follow through re:  claims not yet paid and missing info.  Steve sends all requests of info needed over secure e-mail so I can take my time and follow through as completely as possible to maximize communication efficiency.  Steve also sends confirmation of all claims processed daily so you can rest assured that his job is done correctly and timely.

  MBP has surpassed by best expectations and made my bank account swell immediately.  Whenever I have come up with any issues with patients or insurance companies, Steve has guided me in responses to them, and has been my right hand man all the way.  On a scale of 1-10 (10 = perfect satisfaction), I would rate MBP as a 10 plus.

     I have known Steve in a professional manner utilizing his billing services of Medical Billing Professionals for over 10 years.  I know him to be committed to excellent service.  Steve demonstrates a genuine concern for my business.  I have the utmost confidence in his integrity in dealing with my business needs.

     Over ten years ago, after investigating many billing companies, I chose Medical Billing Professionals because they had the best product, the best price and the most reliable service.  If I can be of further assistance, I am available to you.

     Thank you for practically eliminating the "worry of waiting" with insurance billing.  Not only does your firm provide a fine electronic medical billing service, but also your personal touch is commendable. 

     Your knowledge of billing codes, methodologies (or, shall I say, idiosynchrocies!) and carrier specific ancillary forms is second to none.  My calls are always returned within 48 hours and with a patient and pleasant voice.  I was not surprised to hear that you were into radio broadcasting.

     As outsourcing becomes a necessity in chiropractors' offices to reduce operating costs, your services make the task of dealing with insurance companies much easier.  I actually feel like you are a partner in the office whose expertise is in and who deals only with billing matters.   For this, I am truly grateful.

     I have used other billing companies in the past, that have charged a percent of what was collected.  Not only was I wasting money, but the collections came back very slow.  I was seeing reimbursement 6 weeks to 4 months for some Medicare claims.  Now I am using MBP, not only did I see a savings, my reimbursement is faster.  My Medicare claims started to come back just 17 days after the claim was processed.  As a matter of fact, all my claims were coming back faster.  I also enjoy working with Steve.  If I ever have any questions, he will address them very quickly.  If I ever call and am forced to leave a message, I know that Steve will call back immediately.

     The most relevant thing I can say about MBP is that they are fast and cheap.  My bills go out the same they are submitted to MBP.  I never had any complaints from any insurance company regarding mistakes.  And, more importantly, MBP is less than half of what I used to pay to another billing company.

     I would like to take this opportunity to express my sincere appreciation for the manner in which your company has increased the insurance revenue for my office.  This is in part due to your timely processing of claims and turn around for reimbursement of services provided.  The attention to detail has allowed monthly collections to double.  This is a far cry from the previous billing service I had used, which was more expensive and inadequate by delaying the processing of claims and follow-up, which put my office in arrears by improperly handling claims.  I suppose this was part of the learning curve, but luckily it was short lived.  It's reassuring to me knowing your company is handling all my insurance claims, because in treating patients and running an office there are many problems that are encountered that the last thing I need to worry about are the claims.  I look forward to your reasonable and competitive pricing and great service I have come to personally and financially appreciate in a cost-effective business relationship.  I encourage you to use my office for references.

     I would like to take this opportunity to thank you for all your help in getting my office going with electronic billing.  Medical Billing Professionals has saved me both time and money as well as helping in expedite the time in which I am paid by the insurance companies.  I highly recommend your company and its services to anyone looking to speed up the time in which claims are processed and payment is received.  In addition, it has saved me time and effort in all areas involving claims processed in my office.  You are always quick to respond to my questions and concerns and are very knowledgeable in all areas of the insurance industry.

     Thank you again for helping make my office run more efficiently and increasing my turnaround time so drastically.  Please feel free to use me as a reference at anytime in the future.

     We have had three billing services over the past several years, but it wasn't until we hired Medical Billing Professionals that we were and are satisfied.  Steve usually catches our mistakes before they are transmitted to Medicare....and transactions are then sent on in an unbelievably short time.  We were always led to believe that it was Medicare's fault for delay of payment, but since using Medical Billing Professionals, our payments are received in a timely manner.

     Although I have never met Steve in person, I would highly recommend him!

     I have utilized Medical Billing Professionals for the billing in my physical therapy office since December, 2002.  I am thoroughly satisfied with their services.  It is extremely easy to transmit my billing to Medical Billing Professionals.  The claims are processed quickly and I receive payment promptly.  If there are any errors, they are quickly corrected.  Medical Billing Professionals always responds quickly to any questions or concerns I have regarding billing and claims.  I have utilized other local billing companies in my area and have not received the prompt and excellent service that I have with Medical Billing Professionals.  I highly recommend them to any medical offices.

     In February, 2003 my secretary of 26 years retired, leaving me with many difficulties.  Perhaps the most feared of these was doing the billing.  Billing took up at least 30 hours per week of her time, and I did not have that to spare.  Being hooked up with Medical Billing Professionals was a blessing to us; we do all of the billing in about 30 minutes per week and have a quicker turn around.  Steve, you have also been very helpful with all of my questions in a very timely manner.  I would be honored to recommend you to others.

     We first used Medical Billing Professionals in March, 1999 when we were having a problem with our Medicare reimbursement.  I was very assured speaking to Steven that he could again get things back on track.  It took around 1 month for our backlog of billing problems to finally be caught up and our reimbursements were received.  I also like the printouts that show an exact breakdown of what was billed.

     I am a strong believer that electronic billing is the way to go over paper claims for speedier payment and overall efficiency.  Our business would not hesitate to recommend MBP to other professionals.

     I have been using Medical Billing Professionals since May, 2003.  I am extremely pleased with their service.  My cash flow has increased since using their services.  The checks are in the mail much faster than when I used another company.  They are extremely knowledgeable and experienced in what they do.  Every time I have called with a question they are right there with the answer.  Actually, since using them there have been very few billing problems or questions because they take care of it all.  I would highly recommend them to anyone who wants to make their life easier and wants to increase their cash flow.

     I am extremely pleased and satisfied with the quality service that Medical Billing Professionals has provided to me.  I have been using Medical Billing Professionals for all of my claims since I graduated from chiropractic school.  This service cuts down on my paper work, thus allowing me to see more patients.  The service provided by this company is also fast and affordable.  Any questions or billing concerns are quickly answered and addressed.

     I have already recommended and will continue to recommend this valuable service to my colleagues.  I plan on utilizing this service in my own practice indefinitely.

     Medical Billing Professionals has been the most efficient billing service we have ever used.  Steve has always returned calls in a timely manner, many times within minutes.  The prompt follow up helps us keep our account receivables down.  The insurance forms are very user friendly, even for the most computer illiterate.  Steve is able to answer your questions without delay, proving that he knows what he is doing.  If you are looking to focus on other aspects of your practice than billing, we would highly recommend signing up with Medical Billing Professionals.

     We have utilized the services of Medical Billing Professionals since September, 2003.  Their name says it all--PROFESSIONALS.  Our claims are always on time and any follow-up questions or problems are swiftly handled in a professional manner.  The staff is very knowledgeable of health care procedures, codes and insurance companies, which allows for better claim submission and collection.  We would highly recommend any business in the health care delivery system to employ Medical Billing Professionals as their medical biller.

      I have been very pleased with the service I have received from Medical Billing Professionals.  Steve is very knowledgeable and helpful with all aspects of claims services.  As a start-up business, I had lots of questions and needed reassurance regarding the submission process.  They were there for me then and remain helpful with ongoing support.  I would recommend Medical Billing Professionals without hesitation.

     We have been using Medical Billing Professionals' services since November, 2006.  The services they provide are quick and accurate.  Billings that are sent in are usually billed on the same day, sometimes within minutes.  The procedures used to bill are very easy to follow and Steve keeps us updated on changes regularly.  We find MBP more cost effective and accurate compared to other billing services we used in the past.  We would highly recommend Steve and MBP.

     I have been using Medical Billing Professionals services since August, 2006 and have nothing but good things to say about them.  I have used two other services in the past and neither one came close to offering the services or customer care MBP has.  If I have had any problems or questions, they get back to me in record time and always have the answer or point me in the right direction.  I have no problem recommending them to anyone for simple posting or for complete billing services..

     I do not have to go into detail about the hassles with insurance companies.  With the advent of electronic billing, I started to panic.  This was put to ease with my relationship with Medical Billing Professionals.  I have been using their service for quite awhile now and I am very pleased.  Their expertise has improved my collections and reduced payment time while simplifying our billing.  I wish we had used their service years ago.

     I have been a client of Medical Billing Professionals since May, 2004.  I cannot say enough good things about this company.  The owner, Steve, is very efficient and processes my claims in a timely manner.  Since we began service with Medical Billing Professionals, I have noticed an increase in revenue as well as a decrease in claims rejected.

     If you have any questions regarding this service, please do not hesitate to contact this office. 

Connie S. Smith, D.C./Certified Chiropractic Sports Physician

     Medical Billing Professionals is an asset to my practice.  Instead of spending outrageous fees to update my software, Medical Billing Professionals does it for me.  My favorite part of the service is being able to access my records from any location.  This enables me to work from home or schedule appointments when not in the office.  Medical Billing Professionals keeps me aware of updates in insurance billing and makes my office run more efficiently.

     I am sure many doctors have the frustration, as I have, when it comes to medical billing.  Too much of my time was spent choosing billing software, the expense of never ending updates, not to mention finding a competent, reliable person with knowledge of the software.  Medical Billing Professionals has completely eliminated that frustration.  I am no longer continually focused on the billing process and the cost of maintaining an employee to get it done.  Now I have more time to concentrate on what I do best, treating my patients.  I highly recommend Medical Billing Professionals.  For me, they are my most reliable employee!

     I have been a client of Medical Billing Professionals since October, 2004.  Prior to using this service I had tried to submit Medicare and Medicaid claims using paper claim forms and then another billing service.  Since starting with Medical Billing Professionals we have received excellent service with fast processing and reimbursement from these insurance carriers.  Using the Medisoft program on line is easy to use the rejection notice support is an added benefit that I highly recommend.  I would not hesitate to recommend this billing service to anyone who wants to begin using electronic billing.

     Medical Billing Professionals has been handling our billing for some time now.  Not only does the service provided exceed our expectations, I couldn't possibly envision working without them at this juncture.  From the most complex questions regarding Medicare and other insurance providers to the most mundane of requests, the staff of Medical Billing Professionals has always been prompt and accurate in their responses.  In today's healthcare climate, being a good provider is not nearly enough.  Having a strong foundation in billing and the issues that lie therein is paramount to achieve even a modicum of success.

     Prior to using Medical Billing Professionals, we utilized other billing companies which charged substantial amounts of money for only a fraction of the services.  Since the inception of our relationship with MBP, I've never encountered a problem that couldn't be expeditiously handled and our collections have increased markedly.  I couldn't possibly ask for a better synergy.

     I know my billing is in good hands with Medical Billing Professionals.  I have claims going out weekly, sometimes daily, to several payers and I know the check will be in the mail within 4-6 weeks.  It has streamlined my business.  We submit our daily activities to Steve and he is quick to get claims submitted that same day and notifies us of what transactions have taken place.  If there are any questions or anything that looks unusual, he responds quickly and gets the situation taken care of.  With HIPAA regulations and insurance billing quirks, it is great to know that we have an expert assisting us with our billing.  We have 24 hour access to any report we need, and assistance if we can't find it ourselves.  We couldn't think of going back to "how we used to do it".  We are spoiled with MBP!

     I just wanted to let you know that my claims with Medicare have moved along consistently.  I am very pleased to see how quickly you can transmit my claims.  As a consequence, payment is much more consistent.  Moreover, when I have had a question, your response has been prompt and informative.  This is greatly appreciated at a time when there is a continued need to have updated information.  Thanks again.

     We have been using Medical Billing Professionals since May, 2005.  It is everything it claims to be.  It is a low cost, high quality service.  It is so convenient to be able to access the patient billing records from our 4 computer terminals at the office, but also from home or vacation.  A patient phone number or the doctor's schedule is as close as any Internet connection.  The billing service is prompt, and payment has been timely.  Steve at Medical Billing Professionals quickly answers all questions and concerns, usually within a half hour of an e-mail.  If you are looking for a service that is affordable with great customer service and easy to use then you have found it.

     Please be advised that Medical Billing Professionals have been submitting claims for this office for several years now.  My advice is to let Steve do it.  He knows he, he's dependable and fast.  Bottom line!

     Medical Billing Professionals have been handling our billing since April, 2006.  The transition was new for our office.  We always handled our own billing, and we were finding simple errors taking place.  But by the time we found these errors, they were a large problem.  Bring Medical Billing Professionals into our office team has proven to be a very good decision.  They are very quick at answering any questions that we have, and are extremely experienced in all of the areas we need help in.  We are very happy with the services provided to us by Medical Billing Professionals.

     I have been a client of MBP since May, 2006.  I made the move to online billing to reduce my overhead from the in-office billing service I was using at the time.  My fears were:

     1)  That the process of getting set up would be difficult and leave large information gaps that would ultimately mean the claims were not being properly processed....more so because MBP operates out of Pennsylvania and I practice in California.

     2)  I would lose control of the billing process as it would not be off-site.

     3)  Inputting ongoing claim data would be very complicated and time consuming.

     In fact, none of these fears were valid.  Individual patient data entry really was easy.  Yes, it took some time to enter all the information, but the process is straightforward and needs only to be done once.  Thereafter, once a patient's info is in the system, office visit claim data is a breeze to enter...3 lines usually, 4 lines at most.  This is a hell of a lot easier than ASHP's ridiculous ASH link system.

     I feel more in control of the billing process because I am actively involved in it.  Communicating with Steve is a pleasant experience.  Usually done via e-mail, he responds very quickly, often the same day, sometimes within minutes.  He has a deep grasp of the insurance game, and has commented on errors I've made.  I have referred several friends to him, and I would not be hesitant to do the same to you.  Feel free to call or drop me an e-mail if you need more information.

     You guys are the best.....very fast response.  It sometimes makes my head spin how fast you guys are.  My expectations of your service are always exceeded.  Any requests or issues I have are always handled professionally and quickly.  Bills are paid rapidly.   It has been a pure joy doing business with you.  And the best part is you don't gouge my bottom like.  Your fees beat everyone else hands down.

     In 1999 during my first solo practice I hired Medical Billing Professionals to do the medical billing for my office.  The next year I was hired as an Associate Doctor by another clinic who had their own billing department so I no longer needed Medical Billing Professionals' service.

     However in 2004 I returned to solo practice.  The first call I made was to my landlord and the second call I made was to Medical Billing Professionals to once again hire them for their outstanding service to do the medical billing in my new office.  As I said in 1999 and still holds true today, "Medical Billing Professionals' service saves me from hiring and paying the salary of one additional office personnel."

     We have found this to be a very cost effective way to handle our claims.  Not only do we get to have the latest version of the software.  Several of our headaches are gone, like backup up the software; it is handled on he other end.  I can access my billing from home or anywhere that I am.  I appreciate that several of the day to day managing software management is gone.  This is also for the same cost of upgrading software we are saving on.

     After being a client of MBPros since April, 2005, I am happy to say that the service provided is excellent!  Our claims are submitted like clockwork, and the constant stream of payments from insurers is definitely due to the MBPros system.  The support network that answers our questions is always there when we need them, and the response back is within 1 hour.  Its like having staff that know all the answers.  Finally, since MBPros is web-based, I can access the system from anywhere, and I believe being a successful business owner typically requires some sort of parlay from even out of the office.  I highly recommend Medical Billing Professionals for the Doctor who wants to work "on" their practice, not  "in" their practice.  They are simply the best medical billing system out there.

    I have been using Medical Billing Professionals since May, 2007.  I was immediately impressed with the prompt customer service and follow-up provided as I signed on.  Along the way, I have had few problems, but when they did surface Medical Billing Professionals worked with me to sort them out quickly.  One example was in the transition to NPI usage.  I had neglected to obtain a Group NPI to replace my Group Medicare number...big problem!  But Medical Billing Professionals helped determine why the claims were being rejected, made the call to the intermediary and directed me to the proper connections to correct the problem.

      I recommend Steve and his group at Medical Billing Professionals highly.  Seldom do you find the value in a service that I have found here.  The price is right, the service is high quality AND time to payment of claims is quick.

      I have been a client of Medical Billing Professionals since July, 2007.  I am very pleased with the services I receive.  The system is easy to use and we have not experienced any down-time with the server or with the program.  The Encoder Pro is a great plus and it makes it so easy to enter the complete and accurate diagnosis codes.  My claims are accurately submitted and all of my questions and concerns are promptly answered.  As a very satisfied customer, I highly recommend their services.

     It is a pleasure to offer this testimonial and recommendation on behalf of Medical Billing Professionals.  Since implementing the Medisoft Network, we have begun getting paid much quicker.  Medisoft generates much more detailed reports and more complete documentation.  It has made all of our billing of transactions a lot easier.  Customer Support, although rarely needed, is always responsive, courteous and eager to help.  I honestly believe that this has been a great asset to the company and to myself, making all of our lives here at Advanced Spinal Care of Georgia that much easier!  Thank you for all of your hard work!

     I have used the services of Medical Billing Professionals since November, 2005 and have been very happy with the excellent service provided.  My office has been through 2 moves and many changes over the past 30 months, and Steve has been right on throughout all the chaos of moving, changing provider numbers, etc.  I have found that claims are billed immediately, there are no delays in reporting and everything that has been promised has been delivered from day 1.  I have used other services in the past and have not had a good experience until establishing a relationship with Medical Billing Professionals.  The service is A++, communication is excellent and fees are beyond reasonable.  I tend to be somewhat disorganized so any service that can cope with me can certainly handle any medical billing challenge!  Kudoes to Steve and his service!